STANDARD TERMS AND CONDITIONS AND GENERAL TRADING INFORMATION
1). GENERAL
These terms and conditions apply to all orders. Receipt of order confirmation from you constitutes your acceptance that our conditions apply to the contract notwithstanding any terms subsequently put forward by you.
2. PAYMENT TERMS
Payment is proforma unless credit facilities have been approved with us in advance of the order and in any case first orders will be pro forma. Payment on pre-approved credit accounts shall be made in full within 30 days of invoice. Credit facilities may be withdrawn without notice.
3. DISCOUNT
3. DISCOUNT
Any discounts that might be offered are on the strict understanding that accounts will be settled by the due date. If the account becomes overdue ConnectTwo reserve the right to invoice the sum of any discounts that were given.
4. PASSING OF TITLE AND RISK
4. PASSING OF TITLE AND RISK
4.1 The risk in the goods shall pass to you on delivery.
4.2 Products, delivered or not, shall remain the property of connetTwo until payment is received in full.
4.3 Until such time as payment in full is made you shall retain such goods separately from other goods and clearly mark them in such a way that they can be readily identified as being our property and any payment received by you for any sale of such goods must be held in a separate account in trust for us. In the event of non-payment by you for such goods we will, without loss of any rights or remedy, remove from your possession those goods belonging to us in accordance with these conditions and we shall be entitled to enter upon the property where the goods are stored and repossess and remove the same. You hereby grant us irrevocable licence to enter your premises for the said purposes.
5. PRODUCTS & PRICES
4.2 Products, delivered or not, shall remain the property of connetTwo until payment is received in full.
4.3 Until such time as payment in full is made you shall retain such goods separately from other goods and clearly mark them in such a way that they can be readily identified as being our property and any payment received by you for any sale of such goods must be held in a separate account in trust for us. In the event of non-payment by you for such goods we will, without loss of any rights or remedy, remove from your possession those goods belonging to us in accordance with these conditions and we shall be entitled to enter upon the property where the goods are stored and repossess and remove the same. You hereby grant us irrevocable licence to enter your premises for the said purposes.
5. PRODUCTS & PRICES
We reserve the right to alter any prices or detail or design of products illustrated without notice and while every effort is made to describe goods accurately in the catalogues & website no warranty is given as to accuracy and no responsibility will be accepted for error or mis-description and any resulting loss. Where applicable all prices quoted are subject to V.A.T at the current rate.
6. QUOTATIONS AND CONTRACTS
6. QUOTATIONS AND CONTRACTS
Orders are accepted subject to our right to adjust prices quoted to take account of any charges in the law or government regulations requiring us to increase prices by way of direct taxation, import duties, customs and excise duties or otherwise. The prices are based on today's current costs of production and in the event of any increase in wages or costs of materials to us occurring after the confirmation or accepted contract, we shall be entitled to charge such increases to you. All quoted prices are subject to site of artwork and stock availability.
7. DELIVERY
7. DELIVERY
7.1 Every effort will be made to deliver on time, but any delivery date specified is at best estimate and no liability is accepted for any loss arising from delay or error in the delivery of the goods. All deliveries will be charged at the prevailing rates applying at the dates of such delivery.
7.2 Special express deliveries can be arranged but are usually subject to additional charges (e.g. express print and delivery charges) and these will be charged to you at current quoted rates and will be confirmed to you in writing before commencement of manufacture.
8. QUANTITY VARIATION
7.2 Special express deliveries can be arranged but are usually subject to additional charges (e.g. express print and delivery charges) and these will be charged to you at current quoted rates and will be confirmed to you in writing before commencement of manufacture.
8. QUANTITY VARIATION
Whilst in the majority of cases the exact amount of product ordered will be delivered however, in some cases there may be a 5-10% variance therefore We shall be deemed to have fulfilled our contract by delivery of a quantity within 10% plus or minus of the quantity of goods ordered and you will be charged at the contract rate for the quantity delivered.
9. CLAIMS
9.1 Claims arising from damages or partial loss in transit must be made in writing to us within 7 days of delivery.
9.2 All claims with regard to the quality or quantity of the goods shall be made in writing to us so within 7 days of receipt of goods or such goods shall be deemed to comply as to quality and quantity with the terms of contract.
9.3 You must examine all goods delivered at the time of delivery. We shall not be liable for any loss arising from damage caused to the goods in transit unless loss or damage is noted in the delivery note at the time of delivery.
10. LIABILITY
9.2 All claims with regard to the quality or quantity of the goods shall be made in writing to us so within 7 days of receipt of goods or such goods shall be deemed to comply as to quality and quantity with the terms of contract.
9.3 You must examine all goods delivered at the time of delivery. We shall not be liable for any loss arising from damage caused to the goods in transit unless loss or damage is noted in the delivery note at the time of delivery.
10. LIABILITY
10.1 Save in so far as defects in the goods cause to death, injury or damage to personal property, our liability for any loss or damage suffered by you in respect of the goods shall be limited to the contract value of the good.
10.2 We can accept no responsibility for loss or damage arising from the supply of goods under this contract unless you have fully complied with the notification of claims procedure set out in clause 9.
10.3 Nothing in these terms and conditions shall affect the statutory rights of the consumer.
11. CANCELLATION CHARGES
10.2 We can accept no responsibility for loss or damage arising from the supply of goods under this contract unless you have fully complied with the notification of claims procedure set out in clause 9.
10.3 Nothing in these terms and conditions shall affect the statutory rights of the consumer.
11. CANCELLATION CHARGES
A charge will be made on all cancelled orders, together with the charge for all work carried out up to the date of written cancellation.
12. SAMPLES
12. SAMPLES
Samples will be provided free of charge if the cost per item is reasonable. Samples are not returnable and you will be invoiced for the sample product and carriage costs. These costs will be advised at the time of sample ordering and this sum will be refunded if a subsequent order is placed within 14 days from receipt.
13. OVERDUE ACCOUNTS
13. OVERDUE ACCOUNTS
13.1 No goods will be delivered on accounts which remain unpaid 14 days after payment is due. Invoices not paid by the due date may be charged interest at 2% per month calculated on a daily basis until payment has received and cleared into our bank account.
This does not prevent us from pursuing payment of overdue accounts at any time after payment becomes due and shall be in addition to and without prejudice to any other rights we may have against you.
13.2 We reserve the right to charge you for any legal collection charges where it is necessary to obtain payment from you of an overdue account through a third party or Court proceedings.
14 QUANTITY CHANGES TO ORDER
This does not prevent us from pursuing payment of overdue accounts at any time after payment becomes due and shall be in addition to and without prejudice to any other rights we may have against you.
13.2 We reserve the right to charge you for any legal collection charges where it is necessary to obtain payment from you of an overdue account through a third party or Court proceedings.
14 QUANTITY CHANGES TO ORDER
Any change in the quantity of an order must be made in writing to us prior to commencement of processing. Any increase in the order must be regarded as a separate contract unless written notification is received before work commences on the original order. Any additional charges must be paid in accordance with the invoice liability at the time of ordering original amount.
15. ARTWORK AND PRINTING
15. ARTWORK AND PRINTING
15.1 All artwork and printing charges will be advised before acceptance of orders.
15.2 Where applicable in the catalogue or website the prices shown include printing for one colour to one position. There is usually an additional charge for or additional positions or colours of printing please contact us to obtain an exact quotation. The standard printing colours are detailed in the current brochure or on the website.
16. FORCE MAJEURE
15.2 Where applicable in the catalogue or website the prices shown include printing for one colour to one position. There is usually an additional charge for or additional positions or colours of printing please contact us to obtain an exact quotation. The standard printing colours are detailed in the current brochure or on the website.
16. FORCE MAJEURE
We will not be held responsible for failure or delay in the carrying out of our obligations under the contract arising or any cause outside our reasonable control or by inability to procure materials or articles except at higher prices due to any such circumstances we shall be entitled by notice to terminate the contract in whole or in part without incurring any liability whatsoever to you.
17. TELEPHONE CALLS
17. TELEPHONE CALLS
For security and training purposes telephone calls may be monitored and/or recorded.
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