We want to ensure your message or identity is crisp, clear and consistent. Even though we use state of the art decoration processes, the quality of what we produce for you will be somewhat governed by the quality of artwork supplied to us in the first instance. 

Artwork Requirements

Adobe Illustrator (vector files with text converted to outlines) 

Adobe Photoshop (eps format)
High resolution Jpeg files are acceptable for embroidery purposes only.

Artwork in the following formats is unsuitable Jpeg (JPG), Tiff (TIF), Bitmap (BMP) and Word documents (DOC)

There are many different decoration methods and we will help you chose the most suitable way to brand your chosen items.

Below is a summary of the most commonly used techniques:

Screen Printing

A screen is a light sensitive emulsion treated woven mesh within a frame. Film positives are put into contact with the screens and exposed to light, hardening the emulsion not covered by the film. The soft area left on the screen allows the squeegee to press the ink through the screen onto the printed surface. Each colour to be printed requires a separate screen. This is the best method of reproducing Pantone matched spot colours.

Pad Printing 

A recessed surface is covered with ink. The plate is wiped clean, leaving ink in the recessed areas. A silicone pad is then pressed against the plate, pulling the ink out of the recesses and pressing it directly onto the product. This is the chosen method for irregularly shaped items.

Digital Printing 

This is recognised as being the most accurate way of reproducing photographic quality images on a variety of substrates.  4 colours can be used to create thousands of colours and shades.  A  particularly cost effective method on lower volumes.


A transfer process where solid dye particles are changed into gas using heat and pressure, which then bond with any Polymers present, and then change back into a solid. In plain English, this equates to putting sublimation ink on paper and applying heat and pressure. Used to imprint graphics and photographs on a variety of items eg T shirts, mugs, mouse mats.

Screen Printing / Silk Screening 

An image is transferred to the printed surface by ink pushed through a screen stretched over a frame. Screens are treated with a light-sensitive emulsion, then film positives are put in contact with the screens and exposed to light. The light hardens the emulsion not covered by the film, leaving a soft area on the screen to allow the ink through. Decorative inks can make your logo or unique design really stand out.

Laser Engraving

Graphics or text are cut into the material by laser that vapourises the portion exposed through openings in a template leaving a permanent design on the product, mainly used on metal.


A design is pressed into the medium by a tooled dye under great pressure, giving a recessed image. It is a permanent and classical way of branding leather products in particular.


As per embossing but in reverse, the logo stands proud on the substrate. Suitable for PVC items such as wristbands.

Foil Blocking

As per embossing but with the addition of a coloured foil, usually silver or gold. Commonly used for diaries.


A design stitched into fabric, single or many colours by a computer controlled machine. The design chosen is embedded in a disc for accuracy.


Please note: with all artwork, fonts need to be converted to outlines to avoid design alterations when we open the files. If you are not sure of the font you use please ask your stationery printer as they will have details of fonts and artwork colours.